Time required for fix: < 5 minutes
This guide can help you restore your App Store on your Mac running OS X El Capitan or higher. This guide will help you remove some static files that the app has on hold for you to help create a better experience. However, sometimes errors can occur in these files making the app buggy or, in a worst case scenario, completely useless.
Don’t worry though, as these files have to be there for the App Store to function, upon restarting the computer and the app the files will be regenerated and for most the app will now function perfectly again.
Caution/Disclaimer: It’s always a good idea to take a backup of your computer’s contents before you attempt to change any system files.
Fix App Store on OS X El Capitan
- Open the Terminal app on Mac OS X. (How to find the Terminal app)
- Paste the following command into the window and hit Enter*:
rm -rf ~/Library/Preferences/com.apple.appstore.plist
- Repeat step 2 with the following command instead:
rm -rf ~/Library/Preferences/com.apple.storeagent.plist
- Repeat step 2 once again with the following command instead:
rm -rf ~/Library/Preferences/ByHost/*
- Restart your computer and launch the App Store again.
* Note that nothing will show up on the command line if it was successful.
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